AceTel R838 5G CPE Router
Key Performance Highlights
- Qualcomm Snapdragon X62 5G NR modem with SA & NSA dual-mode support
- Sub-6 GHz high-speed connectivity up to 2.4 Gbps DL / 900 Mbps UL
- Dual-Band Wi-Fi 5 (802.11ac) 2x2 MU-MIMO up to 1200 Mbps
- Gigabit Ethernet RJ45 ports for high-speed wired LAN/WAN routing
- Compact, sleek desktop form factor (160 x 72 x 53 mm) weighing only 465g
- Complete TR-069, TR-181, SNMP, and FOTA remote management
Core Platform Specs
| Model | R838 |
|---|---|
| Category | 5G CPE |
| Chipset Platform | Qualcomm Snapdragon X62 + Qualcomm QCA6174 Wi-Fi |
| WiFi Standard | Dual-Band WiFi 5 (802.11 a/b/g/n/ac) 2x2 MIMO up to 1200 Mbps |
At a Glance
R838 Technical Overview
- Target Applications
- High-speed residential 5G broadband, small office/home office (SOHO), mobile retail pop-up shops, enterprise failover, and student accommodation internet.
- Cellular Platform & Architecture
- Qualcomm Snapdragon X62 baseband processor, compliant with 3GPP Release 16, delivering dual-mode 5G Standalone (SA) and Non-Standalone (NSA) connectivity.
- Peak Data Rates
- 5G Sub-6GHz Downlink up to 2.4 Gbps and Uplink up to 900 Mbps with LTE Cat 19 fallback.
- Wi-Fi Performance
- Qualcomm QCA6174 Dual-Band Wi-Fi 5 (802.11ac) 2x2 MU-MIMO, delivering combined wireless throughput up to 1200 Mbps (300 Mbps on 2.4 GHz + 867 Mbps on 5 GHz).
- Form Factor & Portability
- Ultra-compact desktop vertical design (160 x 72 x 53 mm, ~465g) engineered for minimal desktop footprint and efficient passive heat dissipation.
- Wired Interfaces
- Gigabit Ethernet RJ45 ports (10/100/1000 Mbps) for low-latency wired connections to PCs, gaming consoles, and smart TVs.
- Security & Networking
- WPA2-PSK / WPA3 security protocols, SPI Firewall, DoS Protection, IPv4/IPv6 Dual Stack, VPN Pass-through.
- Remote Provisioning
- TR-069, TR-181, SNMP, Web GUI management, and automated FOTA remote updates.
Engineering Highlights
Key Features
Compact, Affordable 5G Fixed Wireless Broadband
The AceTel R838 is an accessible, high-performance desktop 5G CPE router engineered to bring ultra-fast 5G broadband to homes and small businesses. Powered by Qualcomm’s Snapdragon X62 5G platform, the R838 provides seamless 5G SA and NSA reception with download speeds reaching multi-gigabit levels.
Its sleek, modern tower chassis blends effortlessly into any home or executive office setting, while internal high-efficiency multi-band antennas eliminate unsightly external wires while maintaining strong cellular reception.
Effortless Plug-and-Play Deployment
The R838 eliminates wireline installation delays and costly fiber trenching fees. Inserting an active 5G Nano-SIM card automatically configures carrier APN settings and establishes high-speed internet in under two minutes. Integrated TR-069 support empowers telecom operators to monitor signal parameters, diagnose RF performance, and push over-the-air firmware updates with zero field technician dispatches.
Datasheet
Technical Specifications
| Specification | Details |
|---|---|
| Model Code | AceTel R838 |
| Device Form Factor | Compact Desktop 5G Indoor CPE |
| Dimensions & Weight | 160 mm x 72 mm x 53 mm; Weight ~465 g |
| Baseband Modem | Qualcomm Snapdragon X62 Platform |
| Wi-Fi Processor | Qualcomm QCA6174 Dual-Band Wi-Fi |
| Cellular Standards | 5G NR Sub-6GHz (SA & NSA), 4G LTE-Advanced |
| Peak Throughput | 5G DL up to 2.4 Gbps; UL up to 900 Mbps; LTE DL up to 1.0 Gbps |
| MIMO Configuration | Cellular DL 2x2 / 4x4 MIMO; Wi-Fi 2x2 MIMO |
| Frequency Bands | EA Version: 5G SA/NSA: n1/3/5/7/8/20/28/38/40/41/77/78/79; LTE: B1/3/5/7/8/18/19/20/26/28/32/38/39/40/41/42/43 NA Version: 5G SA/NSA: n2/5/12/13/28/30/38/41/48/66/71/77/78; LTE: B2/4/5/12/13/17/25/26/28/30/66/71 |
| Wi-Fi Specification | Dual-Band 802.11a/b/g/n/ac (2.4 GHz + 5 GHz) 2x2 MU-MIMO |
| Wi-Fi Throughput | 300 Mbps (2.4 GHz) + 867 Mbps (5 GHz) = AC1200 |
| Concurrent Wi-Fi Users | Up to 32 connected devices |
| Ethernet Interfaces | 10/100/1000 Mbps Gigabit RJ45 LAN/WAN connectivity |
| SIM Card Slot | 1x Nano-SIM (4FF) push-push slot |
| LED Indicators | Power, 5G Status, 4G Status, Wi-Fi Activity |
| Power Consumption | < 12W (DC 12V / 1A power supply included) |
| ESD Protection | Contact ±8KV, Air ±10KV ESD protection |
| Management | TR-069, TR-181, SNMP, Web GUI, FOTA Remote Upgrade |
| Compliance | CE, FCC, RoHS compliant |
Deployment Scenarios
Applications & Use Cases
Residential 5G High-Speed Internet
Next-gen home broadband for streaming 4K video, multiplayer gaming, and remote work.
Small Business & Branch Offices
Instant primary or redundant internet connection for accounting, POS, and customer Wi-Fi.
Temporary Commercial Venues
Rapid pop-up store, exhibition booth, and seasonal kiosk internet deployment.
Student Housing & Rentals
Portable, contract-free wireless broadband that moves with the user without fixed line commitments.
FAQ
Frequently Asked Questions
Frequently asked questions about technical specifications, carrier compliance, customization, and ordering for R838.
What 5G networks and spectrum bands does the R838 support?
The R838 supports both 5G Standalone (SA) and Non-Standalone (NSA) architectures on global Sub-6GHz frequency bands (available in EA and NA regional versions covering n1, n3, n5, n7, n8, n20, n28, n38, n41, n77, n78) with LTE-Advanced Cat 19 fallback.
How many concurrent devices can connect to the R838 Wi-Fi?
Equipped with Qualcomm QCA6174 dual-band Wi-Fi with 2x2 MU-MIMO, the R838 comfortably supports up to 32 concurrent Wi-Fi devices across 2.4 GHz and 5 GHz frequency bands without performance degradation.
Does the R838 support carrier ACS management?
Yes, the router fully supports TR-069, TR-181, SNMP, and FOTA protocols for zero-touch configuration, automated provisioning, and centralized batch firmware updates.
What OEM/ODM customization is available for internet service providers?
We offer customized casing colors, carrier logo silk-screen printing, customized Web GUI themes, pre-set regional APNs, customized packaging boxes, and tailored operator firmware.
Request a Quote for AceTel R838 5G CPE Router
Tell us your target quantity, destination market and customization needs. Our sales engineers reply within 24 hours with pricing, MOQ options and lead time.Target Model: R838